Matrix Pharma is committed to uncompromising quality and customer satisfaction.
- How do I track my order?
Once your order is placed, you’ll receive an email with a tracking link. If need assistance, please email us at [email protected] and you can Call or Whatsapp us on 0327-2455595.
- What are the shipping charges & time?
At our company, we are committed to providing our customers with the best possible shopping experience. That’s why we offer free delivery on all orders over 1500 rupees within Pakistan. For orders under 1500 rupees, we charge a flat rate of 200 rupees for delivery. It takes 24-72hrs from the time of confirmation.
- What are the exchange, return and refund policies?
Any product may be returned within 10 days of purchase. For any product that you are not satisfied with, please email us at [email protected] and you can Call or Whatsapp us on 0327-2455595 and you’ll receive instructions on how to get an exchange or a refund.
If you suspect your product has been tampered with, please be sure to keep the original product and product packaging if possible. We’ll provide instructions on how to send the product back.
- At the time of the order confirmation process, our customer service representative will inquire about the most suitable delivery time and precise delivery location, as this information will assist us in ensuring a smoother and more efficient delivery.
- We offer cash on delivery all over Pakistan. Other payment options, such as JazzCash, Easypaisa, and credit card payments, are also available.
Delivery Locations In Pakistan
We offer delivery all over Pakistan, including:
Karachi, Lahore, Faisalabad, Rawalpindi, Multan, Hyderabad, Gujranwala, Peshawar, Rahim Yar Khan, Quetta, Muzaffarabad, Battagram, Kotli, Islamabad, Bahawalpur, Sargodha, Sialkot, Sukkur, Larkana, Shekhupura, Bhimbar, Jhang Sadr, Gujrat, Mardan, Malir Cantonment, Kasur, Mingora, Dera Ghazi Khan, Sahiwal, Nawabshah, Okara, Mirpur Khas, Chiniot, Shahkot, Kamoke, Saddiqabad, Burewala, Jacobabad, Muzaffargarh, Muridke, Jhelum, Shikarpur, Hafizabad, Kohat, Khanpur, Khuzdar, Dadu, Gojra, Mandi Bahauddin, Tando Allahyar, Daska Kalan, Pakpattan, Bahawalnagar, Bahawalnagar, Tando Adam, Khairpur Mir’s, Chishtian, Abbottabad, Jaranwala, Ahmadpur East, Vihari, Kamalia, Kot Addu, Khushab, Wazirabad, Dera Ismail Khan, Chakwal, Swabi, Lodhran, Nowshera Cantonment, Charsadda, Jalalpur Jattan, Mianwali, Chaman, Kandhkot, Hasilpur, Arifwala, Mianke Mor, Attock City, Chichawatni, Bhakkar, Kharian, Layyah, Kambar, Moro, Mian Channun, Turbat, Shahdad Kot, Bhalwal, Dipalpur, Badin, Pano Aqil, Kotri, Tando Muhammad Khan, Harunabad, Pattoki, Chenab Nagar, Kahror Pakka, Gujar Khan, Kot Malik Barkhurdar, Chuchar-kana Mandi, Toba Tek Singh, Narowal, Shorkot, Shahdadpur, Shabqadar, Mansehra, Shujaabad, Haveli Lakha, Lala Musa, Mailsi, Shakargarh, Ghotki, Sibi, Jampur, Sambrial, Sanghar, Hujra Shah Muqim, Kabirwala, Chunian, Sangla Hill, Haripur, Nankana Sahib, Pasrur, Gwadar, Rajanpur, Rohri, Zhob, Matli, Rawala Kot, Hadali, Mirpur Mathelo, Bannu, Dullewala, Hala, Ratodero, Jatoi Shimali, Jauharabad, Bat Khela, Kot Radha Kishan, Kahna Nau, Mustafabad, Talagang, Taunsa, Thatta.